USGS Global Visualization Viewer: Browser Requirements

Earth Resources Observation and Science Center (EROS)

The USGS Global Visualization Viewer (GloVis) requires a web browser with Java and JavaScript enabled. Some browsers require pop-ups to be allowed for glovis.usgs.gov. Some browsers may require the installation of a plug-in or add-on for Java. Some browsers may require the Java plug-in or add-on to be enabled or activated after it is installed. The GloVis "viewer" applet is signed with a certificate from a recognized Certificate Authority, but some browsers may prompt for permission to run the applet (called viewer or imgViewer depending on the browser) after the plug-in or add-on is installed and enabled.

Minimum Operating Systems and Browsers:

The highest available version of each browser is recommended. The highest available version of Java is recommended. Not all combinations of operating systems, browsers and plug-ins or add-ons have been tested.

If problems occur, upgrading to a newer browser or installing the most recent Java version may improve performance. Java 7 Update 10 (also called 1.7.0_10) and higher versions are reportedly compatible with the following operating systems and browsers:

Microsoft Windows XP, Vista, 7, 8, and Server, 32-bit and 64-bit

Microsoft Internet Explorer 8+
- Some Internet Explorer users may experience problems with the GloVis site when the Java version is even slightly out of date. Please go to java.com and click "Do I have Java?" to verify that the latest version of Java is installed.
Mozilla Firefox 3.6+
- Firefox may permanently disable some older versions of the Java plug in. Please go to java.com and click "Do I have Java?" to verify that the latest version of Java is installed.
Google Chrome
- Chrome may work with GloVis but users may have to restart their browsers after adding a pop-up blocker exception for this site. The "Send to Cart" button may not work correctly unless the pop-up blocker exception is applied before opening the GloVis website.
Java only works in Desktop mode on Windows 8; GloVis will not work in full-screen style browser apps launched directly from the Start Screen.

Apple Macintosh OS X 10.7.3 (Lion x64) or greater

For more information on Java for Mac OS X, please see the downloads area of www.apple.com.
- Lion and Mountain Lion users (64-bit), please go to java.com and click "Do I have Java?" to verify that the latest version of Java is installed. (Does not apply to Chrome users.)
Mozilla Firefox 3.6+
- Mozilla Firefox may permanently disable some older versions of the Java plug in.
Safari 5.1.3+
- Some versions of Safari may not work with Java 7 Updates 17-21. If the GloVis website displays a blank space, updating Safari may resolve the problem.
Google Chrome
- Chrome on Mac does not work with Java 7. According to Java's website, "Java 7 only runs on 64-bit browsers and Chrome is a 32-bit browser." Lion and Mountain Lion users, please try Firefox or Safari when accessing GloVis.
If GloVis menus do not stay open, please try using GloVis in "pop-out" mode.

Java 7 is also compatible with recent versions of Solaris and several varieties of Linux. Please see the "Help" section of java.com for more information.

How do I install Java?

Download Java for most operating systems and browsers from java.com. On that page, follow the Download link to get instructions for downloading and installing Java for your operating system and browser.

Mac users should use the Software Update menu or go to the Downloads area of www.apple.com. Lion and Mountain Lion users (64-bit) may use java.com. (Does not apply to Chrome.)

How do I get help to configure my browser?

Please refer to your browser help for information on properly configuring Java and JavaScript support and enabling pop-ups. These links may be useful:

Microsoft for information about Internet Explorer
Mozilla for information about Firefox
Google for information about Chrome

Any use of trade, product, or firm names is for descriptive purposes only and does not imply endorsement by the U.S. Government.

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U.S. Department of the Interior | U.S. Geological Survey
URL: http://glovis.usgs.gov/BrowserRequirements5.shtml
Contact Information: custserv@usgs.gov | ASTER and MODIS questions: lpdaac@usgs.gov
Page Last Modified: 29 May 2013